Patient Feedback Leads To Waiting Room Changes
BJH – For many families, seeing a loved one in an intensive care unit means literally moving into the hospital waiting room until their family member is on the road to recovery. Sherry Nelson of...
View ArticleBarnes-Jewish Hospital guest services improves complaint management process
BJH• Barnes-Jewish Hospital’s guest services staff now has a more reliable and efficient process for responding to patient complaints to ensure they’re handled in a timely manner. A team studying the...
View ArticleHydrotherapy for labor support and water birth
A bath can be so relaxing, even for a woman in labor. For a laboring mother interested in low-intervention labor support, hydrotherapy is an age-old method of managing pain and anxiety. “Immersion...
View ArticleMobile pharmacy looks to reduce readmissions
Imagine leaving the hospital with your medicines because they were hand-delivered to your room by a pharmacy team member. For many patients at Barnes-Jewish Hospital, this is now a reality. Patients...
View Article
